Managed IT Services
Ongoing support for organizations that want stable systems without hiring a full internal IT team. The focus is reliability, risk reduction, and visibility.
Ongoing IT Support
- Endpoint monitoring and alerting
- Patch management and system updates
- Remote and on-site troubleshooting
- User support and incident response
Infrastructure and Network Management
- Network monitoring and performance tuning
- Firewall and router configuration oversight
- Wi-Fi optimization and segmentation
- Server and VM management
Security and Risk Oversight
- Endpoint protection and hardening
- Identity and access management guidance
- Backup verification and recovery readiness
- Security posture reviews and recommendations
Documentation and Visibility
- Environment documentation and baselines
- Change tracking and configuration notes
- Risk and dependency visibility
Engagement Model
Managed services are typically monthly retainers based on scope, users, and risk profile. Expectations and boundaries are defined up front.